At Lauren Polo Shop (“we,” “us,” or “our”), we are committed to protecting your privacy while providing you with access to our premium collection of Polo Ralph Lauren apparel. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website laurenpoloshop.com.

1. Information We Collect

We collect information to provide better services to our discerning customers who appreciate classic American style. The types of information we collect include:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, billing address, phone number, and payment information (processed securely through our PCI-DSS compliant gateway).
  • Transaction Information: Details about purchases you make through our site (including date, time, and items purchased).
  • Technical Information: IP address, browser type, operating system, referring URLs, device information, and other technical data.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation paths.
  • Communications: Records of your correspondence with us if you contact our customer service team.

2. How We Use Your Information

We use your information with the same attention to detail that goes into every Polo Ralph Lauren product we offer:

  • To process and fulfill your orders for our premium apparel collections
  • To provide customer support and respond to your inquiries
  • To improve our website, products, and customer experience
  • To prevent fraud and enhance the security of our services
  • To send you marketing communications (where you have consented)
  • To comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

  • Service Providers: We work with trusted third parties who assist in operating our website, processing payments (like PayPal), shipping orders, and marketing. These providers only receive necessary information and must protect it.
  • Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.

We never sell your personal information to third parties.

4. Data Storage and Security

We implement security measures that reflect the premium standards of Polo Ralph Lauren:

  • All transactions are protected by 256-bit SSL encryption
  • Payment information is processed through PCI-DSS compliant systems
  • We employ technical and organizational measures to protect against unauthorized access, alteration, or destruction of data
  • Regular security audits and monitoring of our systems

While we implement these measures, no internet transmission is completely secure. We encourage you to take precautions when sharing information online.

5. Your Rights and Choices

As our valued customer, you have certain rights regarding your personal information:

  • Access: You may request details of the personal information we hold about you.
  • Correction: You may update or correct your account information through your profile or by contacting us.
  • Deletion: You may request deletion of your personal information, subject to legal requirements.
  • Marketing Preferences: You may opt-out of marketing communications at any time using the unsubscribe link in emails or by contacting us.
  • Restriction: You may request restriction of processing of your personal information in certain circumstances.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your shopping experience, just as we carefully curate our collections of Suits & Tailoring and Knitwear & Sweats:

  • Essential Cookies: Necessary for site functionality, including shopping cart and checkout processes.
  • Performance Cookies: Help us understand how visitors use our site to improve it.
  • Functional Cookies: Remember your preferences to personalize your experience.
  • Advertising Cookies: Used to show relevant ads on other sites (you may opt-out).

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers worldwide (excluding certain Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Lauren Polo Shop
1479 Wilson Avenue, Plano, US 75074
Email: [email protected]

Thank you for choosing Lauren Polo Shop for your premium Polo Ralph Lauren apparel needs.